Trainee - Credit Control

As a Trainee you'll be supporting the Credit Control team meet the SLAs on its deliverables. Alamy is known for having the best customer service in the industry; so we need brilliant people who are passionate and think differently.

You will be responsible for:

• Handling queries on remittances, co-ordinate with clients or with other support functions as per the informed timelines.
• Chase Customers debts in line with the payment terms and debt protocol.
• Assist the Team in preparing the MIS and other reports
• Work closely with other back office support teams in India and the teams in UK for solving queries, enquiries.
• Escalate unresolved queries, remittances, etc for quick resolution.

An ideal candidate would be

• A graduate in any stream with Excellent English communication skills both oral and written (Mandatory).
• Experience in direct interaction with Clients via E-mail and Phone would be an added advantage.
• Working knowledge in MS office.
• Willing to work in UK Shift (12:30 PM – 09:30 PM) & join immediately.
• Team player with ability to work under timelines.